AMS Support Assessment

Tell us about your SAP support environment.

A quick, 14-question assessment that helps us understand your current SAP Application Management Support setup and prepare a tailored proposal.

Name *

Email *

Company *

1. Number of active SAP users (daily) *

2. Peak concurrent SAP users (approx.) *

3. Approx. number of transactions per day *

4. Business hours / shift model *

5. Average tickets per day/week *

6. Nature of support requests *

7. Number of critical issues (P1/P2) per week *

8. Current Response Time (for P1 issues) *

9. Current Resolution Time (for P1 issues) *

10. Top 3 business-critical modules *

11. Impact of 1-hour system downtime *

12. Top 3 recurring issues *

13. Key integrations (EWM / WMS / EDI / others) *

14. Expected SLA for P1 / P2 issues *

Disclaimer: The information provided in this form is collected solely for assessment purposes to help us understand your SAP support requirements. It will not be shared with any third party or used for any purpose other than preparing a tailored support proposal.